The Extra Mile Care Company is pleased to offer innovative solutions to managers of Extra Care Housing Schemes and Sheltered Accommodation.

Whether a scheme is managed by a Local Authority, Housing Association or private company we have flexible options to ensure that highest standard of support and care delivery.

Option 1 – Agency Care Provision

This option offers the flexible provision of staff, either on an ad-hoc or regular basis. This option includes:

• Fully trained, CRB checked, dedicated care and support staff
• Supervisory staff when required
• Regular service monitoring and reviews
• Dedicated office contact
• Competitive fees

Option 2 – Fully Managed Service

This service option has been developed and implemented with Extra Care Housing scheme managers and offers a full, cost-effective service to schemes where a higher volume of delivery hours are required. It accommodates growth and change within the service and facilitates longer-term outcome targets. The service operates in the following way:

• Central Management Fee charged monthly
• All staff provided at cost (wages, employers NI, holiday pay)
• Dedicated team of care staff to ensure continuity and rapport building with service-users
• On-site Manager and/or Supervisors where required
• Clinical support from Care Managers (care assessments, risk assessments, care plan development, liaison with medical professionals, Social Services etc)
• Additional services such as Activity Coordination, housekeeping, advisors on pensions and benefits etc.
• All PPE provided
• On-site training
• Regular Quality Assurance monitoring and reviews
• Full management support and monthly reporting
• Dedicated office contact

For more information please contact Chris Tanner, Operations Manager

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020 8347 5040